Cookie Policy

Cookie Policy

Welcome to Digital Done Group Limited’s Cookie Policy. This document aims to provide you with complete transparency regarding what cookies are, how we utilise them on our website, and the choices available to you. We are committed to ensuring your privacy and adhere strictly to data protection laws, including the General Data Protection Regulation (GDPR).

Understanding Cookies

Cookies are small files sent by websites to your device while you are browsing. These files are stored by your web browser and contain small amounts of data about your interactions and usage of the website. Cookies are essential for the modern web, helping websites remember you, your preferences, and your interactions over time. This includes remembering your login details, contents of your shopping basket, or personalising content specifically for you.

Types of Cookies We Use

We utilise a variety of cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: Essential for website operation, enabling basic functions like page navigation and access to secure areas. Without these cookies, the website cannot function properly.

  2. Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website, providing information on areas visited, the time spent on the site, and any issues encountered, such as error messages. This aids us in improving the performance of our website.

  3. Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

  4. Targeting Cookies: These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They operate by uniquely identifying your browser and internet device.

Managing and Removing Cookies

You have the control to accept or reject cookies. This can be done through your web browser settings, where you can also remove cookies already stored on your device. Here’s how you can manage cookies in your browser:

– Google Chrome: Settings > Privacy and security > Cookies and other site data

– Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

– Safari (macOS): Safari > Preferences > Privacy

– Microsoft Edge: Settings > Privacy, search, and services > Cookies and site data

For mobile devices, please consult your manufacturer’s instructions.

Consent for Cookie Use

Upon your first visit to our site, you will encounter a cookie consent banner where you can either accept or reject the use of cookies, with the exception of strictly necessary ones. Should you wish to withdraw your consent at a later date, you can modify your preferences through your browser settings as described above.

International Data Transfers

Cookies may result in data being transferred to countries outside the European Economic Area (EEA). We ensure all such transfers adhere to GDPR, employing stringent safeguards to protect your personal data irrespective of where it is processed.

Data Retention

The duration for which cookies are stored on your device varies depending on the type of cookie. Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a set period specified in the cookie. We regularly review our cookie retention periods and retain data only as long as necessary for the purposes for which it was collected.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect data relating to children. We believe in protecting the privacy of children and encourage parents to actively supervise their children’s online activities.

Your Rights Under GDPR

As a data subject under GDPR, you have several rights regarding your personal data, including the right to access, correct, erase, and restrict processing of your data. If you wish to exercise any of these rights or have queries about our cookie policy, please contact us using the details provided below.

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our data use practices. Any changes will be promptly communicated on this page with an updated revision date.

Contact Us

For any inquiries or concerns about our use of cookies, or to exercise your rights as outlined above, please contact us at hello@digitaldone.co.uk.

Filing a Complaint

If you are dissatisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) or your local data protection authority.

This enhanced Cookie Policy is designed to provide clarity and transparency about how Digital Done Group Limited uses cookies to improve your browsing experience, protect your privacy, and give you control over your personal data.